NCO: Neat, Clean, Organized

What does NCO mean to you and your team? To my team it means what it stands for. Furthermore, it means the standards those 3 words are to be upheld to. If your standards are not high for NCO, then your store may never actually be NCO. Let's break it down into the 3 parts. Neat: in a pleasingly orderly and clean condition. This definition goes into the other two parts quite nicely. To be NEAT means to be CLEAN and ORDERLY (organized). Clean: characterized by a fresh, wholesome quality. I prefer this definition of clean because it steps away from the standard definition and redefines it according to your store. You want your guests to view your products as if they a freshly opened up and and in tact and wholesome. This means refreshing cover art in sections as well as pre-owned bagged merchandise. It means re-doing ID labels that are piled high or faded. It means keeping up with cover art in coming soon, Best Sellers, and DLC sections. All of these items are what it means to have a clean store. Organized: to arrange in or according to a system. This is the exact definition for what every GameStop store should use as their definition or organized. Not only should product be organized on the wall for guests to see, but also in your back room and especially your drawers. Having fully organized product not only makes things easier on your guest, but on your associates as well when it comes to CAT counts, TOH's and finding products for guests. -GameStop Bob